Effective July 1, 2022
The VPN service “Hide Expert VPN” (“Service“) is operated by 4K-SOFT LTD. (“us“,
“we“, or “our“).
You agree to our policy terms by using our website, products or services.
Respecting user data is the number one goal of our service. We find it is very important to share and disclose all the information about any kind of data that can or cannot be collected when using our Service.
As it comes from our Service’s name and our marketing materials, the main value of our Service for end users is to keep being anonymous and protected while using Internet connection. As we protect our users from collecting personal data when online on third party services, websites and applications, the same our Service do not collect any kind of personal data except cases described below (only on website https://hide.expert ).
If government representatives request us information, we do not have any kind of
VPN servers’ data to share with them.
We also do not collect information on how much traffic you have been used and do not have any restriction on volumes of traffic for our users.
The main purpose of our mobile applications is: 1) to create connection to
selected VPN server; 2) to ensure connection is active and reconnect if
required. When connected we perform measurements of server speed and ping to the
During the above-mentioned actions we do not store data except in operational memory of your smartphone.
Mobile application is connected to Firebase Analytics (Google Analytics) and Firebase Crashlytics third-party services. We need these services only to send crash information to our developers so that we can fix bugs rapidly. Both Firebase Analytics and Crashlytics are subject to Google’s privacy policies: https://policies.google.com/privacy.
Mobile application is connected to Facebook pixel. We need this code snippet for our application to measure results, optimize ads, and create audiences for ad campaigns. See more: https://www.facebook.com/business/m/privacy-and-data.
When surfing our website, our Web Server can get technical information about
your sessions. Such information can include time, frequency and patterns of your
visits, as well as your geographical location and IP address, operating system,
browser type and version, referral source, pages viewed, length of visit, and
website navigation paths. The Web Server logs are the source of the website
Web Server cannot get your personal information such as name, surname, e-mail, etc.
Our website is connected to Google Analytics service. See Google’s privacy policies: https://policies.google.com/privacy for more details. Google Analytics helps us to optimize our website for best user experience.
Our website is using Facebook pixel. We need this code snippet for our website to measure results, optimize ads, and create audiences for ad campaigns. See more: https://www.facebook.com/business/m/privacy-and-data.
When submitting a form on our website https://hide.expert/en/feedback to send us a message, we receive the data you input and store it safely on our server.
Our website is using SSL connection for safe data transfer between your browser and our Web Server.
We do not use any kind of Accounts-related cookies in order to verify users, as we do not have account registration on our website.
We use Apple and Google payment processors to handle your payments and your subscription. Apple App Store and Google Play Store may collect variety of information about you to complete the subscription according to their own Privacy Policies: https://www.apple.com/legal/privacy/en-ww and https://policies.google.com/privacy. Service itself do not collect or store any users’ payment data.
will take every reasonable step to ensure that you are informed about these
changes by posting all changes in a timely manner on the
website for a reasonable period of time before the new policy takes effect.
You are advised to check this page from time to time to make sure that you are satisfied with any changes to this policy.
4K-SOFT LTD. owns and operates Hide Expert VPN website
and Hide Expert VPN Service.
4K-SOFT LTD. is a company duly organized and operating under the laws of the USA, registered at Mesquite, NV, USA. You can contact us by visiting the following page on our website: https://hide.expert/en/feedback for any support questions, bug reports or other issues.